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FAQ's

Are your sample products Royalty-Free?

Yes! The products we sell can be used in your releases without paying any additional royalties to the rights owners.

When I buy a loop/sound library what exactly am I paying for?

When you buy a Sample Pack from us, the price includes a license to use the samples/loops in your music releases, royalty-free. Please keep your receipt as proof of purchase. However, if you ever need to get clearance on a loop or sample and you don’t have your receipt then we will be happy to provide you with a copy, or if you like, we’ll contact the relevant manufacturer to confirm that you bought the product legitimately.

Where can I find my download links after purchase?

If your purchase successful processed and went through your download links can be found in two places. 1st your download link will be sent to the email you entered at checkout. 2nd you can find your download links in the download section of your account. You can click the “My Downloads” button to go directly do your account’s download section.

How long will it take me to download a product?

That depends on the speed of your computer and the size of the file. Usually products don’t take more than 5 minutes to successfully download.

Best Extraction Programs for .ZIP and .RAR files (PC & MAC)

We have found “WinRAR” to be the best free extraction program for both MAC & PC. There are many other free extraction programs that will work just as well.

I have not received my download links. What's going on?

If you haven’t received your download links the first thing to do is to check your Downloads section of your account. Then check you SPAM folder in case your email service provider has delivered it there. If you cannot find your download link in the SPAM folder or in your account, then please check your “order status” which you can find in the order confirmation email. If the order status is “Processing” this means your order has been queued for manual processing. This occurs when your order fails to pass all of our security checks. This is nothing to be majorly concerned by as all genuine orders will be satisfied. Our security checks are put in place to prevent fraud, so we can continue to operate effectively. Generally, processing orders are manually processed and emailed by one of our staff members every 4-12 hours, depending on the time of day you order.

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